Client Overview
Mid-size Logistics Company in Toronto
Problem Analysis
Logistics company faced severe IT infrastructure challenges.
Unplanned downtimes during peak shipping hours.
No real-time server or workstation monitoring.
Poor backup and disaster recovery plan.
Frequent server downtimes were causing shipment delays and customer complaints.
No 24/7 IT support, resulting in expensive overtime costs.
Implemented Solutions
Managed services streamlined operations and reduced costs significantly.
Implemented proactive 24/7 monitoring, managed services, and remote support.
Migrated legacy systems to a hybrid cloud infrastructure.
Step 1: IT Infrastructure Audit
Step 2: Set Up 24/7 Monitoring & Remote Management
Step 3: Server Upgrade & Cloud Integration
Step 4: Backup & Disaster Recovery
Infrastructure Deployed:
Cloud services and on-premises solutions deployed effectively.
Firewall: Fortinet FortiGate 100F
Network Switches: Cisco Meraki MS120
Servers: Dell PowerEdge T640
Cloud Services: Azure Virtual Machines, Azure AD Sync
Achieved Results
Increased efficiency and improved customer satisfaction ratings significantly.
Reduced downtime from 8 hours/month to <30 minutes/month.
Staff productivity improved by 22%.
Annual IT operational cost savings of CAD $35,000.
Our Services for Logistics & Transportation Companies
We understand the complex, time-sensitive, and security-driven needs of the logistics and transportation industry.
We deliver IT solutions that drive efficiency, scalability, security, and 24/7 operational uptime — so your cargo, data, and communications never slow down.
Managed IT Services & Infrastructure Support
24/7 Monitoring, Alerting & Incident Response.
Remote Help Desk and Onsite Support across locations.
Proactive server maintenance and network health checks.
SLA-backed performance for uninterrupted operations.
✅ Keep trucks moving and warehouses operating efficiently — day and night.
Azure and AWS-based cloud hosting for critical apps.
Real-time shipment tracking, fleet scheduling, and inventory management.
Scalable cloud storage solutions for EDI, PODs, Invoices, and Logistics Docs.
✅ Access systems anywhere — from HQ to the driver’s mobile.
End-to-End Cybersecurity Architecture (Firewalls, Endpoint Protection, MFA).
Securing EDI (Electronic Data Interchange) communications and sensitive customer data.
Compliance-ready environments (PIPEDA, GDPR for cross-border shipments).
✅ Protect your assets, customer data, and reputation in a global supply chain.
Cloud Solutions for Fleet and Warehouse Management
Cybersecurity & Compliance for Logistics Data
GPS, IoT & Smart Device Integration
Secure integration of GPS trackers, fleet telematics, and smart warehouse sensors.
Centralized IoT dashboards to monitor truck routes, fuel usage, asset conditions.
Cybersecure IoT network design and maintenance.
✅ Smart logistics starts with smart, connected devices — we make it happen.
Redundant cloud backups and rapid recovery solutions.
Server replication across multiple zones to minimize downtime.
Disaster Recovery Testing and Planning.
✅ Deliver even when disaster strikes. Stay resilient, stay reliable.
Business Continuity & Disaster Recovery
Business Continuity & Disaster Recovery
Setup, integration, and IT support for:
Transportation Management Systems (TMS)
Warehouse Management Systems (WMS)
ERP platforms tailored for logistics (e.g., SAP, Oracle NetSuite).
✅ Streamline your supply chain — from dispatch to delivery.
Why Choose Us for Your Logistics IT Needs?
Industry-Specific Expertise: Decades of experience supporting trucking, freight forwarding, 3PL, and courier companies.
24/7 Support: Downtime isn’t an option. We’re always on.
Customizable Solutions: Every logistics operation is different — so are our IT solutions.
Scalability Focus: Grow your fleet, warehouses, and systems without growing pains.
Security-First Mindset: We protect your cargo, customer data, and compliance integrity.
Technologies We Support
TMS/WMS: SAP TM, Manhattan Associates, Oracle WMS, McLeod Software
Fleet Telematics: Geotab, Verizon Connect, Fleet Complete
Security: Fortinet, Cisco Umbrella, CrowdStrike, SentinelOne
Cloud: Microsoft Azure, AWS Logistics Solutions
Communication: Microsoft 365, RingCentral VoIP, Zoom Rooms for Dispatch
Get in touch
Phone
info@innovate360it.com