Client Overview

Mid-size Logistics Company in Toronto

Problem Analysis

Logistics company faced severe IT infrastructure challenges.

  • Unplanned downtimes during peak shipping hours.

  • No real-time server or workstation monitoring.

  • Poor backup and disaster recovery plan.

  • Frequent server downtimes were causing shipment delays and customer complaints.

  • No 24/7 IT support, resulting in expensive overtime costs.

Implemented Solutions

Managed services streamlined operations and reduced costs significantly.

  • Implemented proactive 24/7 monitoring, managed services, and remote support.

  • Migrated legacy systems to a hybrid cloud infrastructure.

  • Step 1: IT Infrastructure Audit

  • Step 2: Set Up 24/7 Monitoring & Remote Management

  • Step 3: Server Upgrade & Cloud Integration

  • Step 4: Backup & Disaster Recovery

Infrastructure Deployed:

Cloud services and on-premises solutions deployed effectively.

  • Firewall: Fortinet FortiGate 100F

  • Network Switches: Cisco Meraki MS120

  • Servers: Dell PowerEdge T640

  • Cloud Services: Azure Virtual Machines, Azure AD Sync

Achieved Results

Increased efficiency and improved customer satisfaction ratings significantly.

  • Reduced downtime from 8 hours/month to <30 minutes/month.

  • Staff productivity improved by 22%.

  • Annual IT operational cost savings of CAD $35,000.

Our Services for Logistics & Transportation Companies

We understand the complex, time-sensitive, and security-driven needs of the logistics and transportation industry.


We deliver IT solutions that drive efficiency, scalability, security, and 24/7 operational uptime — so your cargo, data, and communications never slow down.

Managed IT Services & Infrastructure Support
  • 24/7 Monitoring, Alerting & Incident Response.

  • Remote Help Desk and Onsite Support across locations.

  • Proactive server maintenance and network health checks.

  • SLA-backed performance for uninterrupted operations.

    Keep trucks moving and warehouses operating efficiently — day and night.

  • Azure and AWS-based cloud hosting for critical apps.

  • Real-time shipment tracking, fleet scheduling, and inventory management.

  • Scalable cloud storage solutions for EDI, PODs, Invoices, and Logistics Docs.

    Access systems anywhere — from HQ to the driver’s mobile.

  • End-to-End Cybersecurity Architecture (Firewalls, Endpoint Protection, MFA).

  • Securing EDI (Electronic Data Interchange) communications and sensitive customer data.

  • Compliance-ready environments (PIPEDA, GDPR for cross-border shipments).

    Protect your assets, customer data, and reputation in a global supply chain.

Cloud Solutions for Fleet and Warehouse Management
Cybersecurity & Compliance for Logistics Data
GPS, IoT & Smart Device Integration
  • Secure integration of GPS trackers, fleet telematics, and smart warehouse sensors.

  • Centralized IoT dashboards to monitor truck routes, fuel usage, asset conditions.

  • Cybersecure IoT network design and maintenance.

    Smart logistics starts with smart, connected devices — we make it happen.

  • Redundant cloud backups and rapid recovery solutions.

  • Server replication across multiple zones to minimize downtime.

  • Disaster Recovery Testing and Planning.

    Deliver even when disaster strikes. Stay resilient, stay reliable.

Business Continuity & Disaster Recovery
Business Continuity & Disaster Recovery
  • Setup, integration, and IT support for:

    • Transportation Management Systems (TMS)

    • Warehouse Management Systems (WMS)

    • ERP platforms tailored for logistics (e.g., SAP, Oracle NetSuite).

    Streamline your supply chain — from dispatch to delivery.

Why Choose Us for Your Logistics IT Needs?

  • Industry-Specific Expertise: Decades of experience supporting trucking, freight forwarding, 3PL, and courier companies.

  • 24/7 Support: Downtime isn’t an option. We’re always on.

  • Customizable Solutions: Every logistics operation is different — so are our IT solutions.

  • Scalability Focus: Grow your fleet, warehouses, and systems without growing pains.

  • Security-First Mindset: We protect your cargo, customer data, and compliance integrity.

Technologies We Support

  • TMS/WMS: SAP TM, Manhattan Associates, Oracle WMS, McLeod Software

  • Fleet Telematics: Geotab, Verizon Connect, Fleet Complete

  • Security: Fortinet, Cisco Umbrella, CrowdStrike, SentinelOne

  • Cloud: Microsoft Azure, AWS Logistics Solutions

  • Communication: Microsoft 365, RingCentral VoIP, Zoom Rooms for Dispatch

Get in touch

Phone

Email

info@innovate360it.com